How we handle your data
This page is maintained by Elnova AI to answer common security and privacy questions about elnovaai.com and our consulting engagements. It reflects current practices and is updated as things change. It is not a third-party certification.
Last updated: June 2026
What this website does
elnovaai.com is a marketing site. It describes our services and lets you contact us. The site itself does not host customer accounts, dashboards, or user-generated content.
Data we collect on this site
When you submit our "Book a call" form (hosted on Google Forms), you share the contact details you choose to provide - typically name, email, company, and a short description of what you'd like to discuss. That information is delivered to us by Google and stored in our internal workspace so we can reply.
The site does not set advertising cookies. Standard request logs (IP address, user agent, timestamps) may be processed by our hosting provider for abuse prevention and uptime.
How we use it
We use the information you send us to respond to your inquiry, schedule a conversation, and follow up about a potential engagement. We do not sell your data and we do not share it with third parties for their own marketing.
Subprocessors we rely on
- Vercel - website hosting and edge delivery.
- Google (Forms, Workspace) - intake form and email.
We review this list when we add or remove a tool that touches inquiry data.
Security practices
The site is served over HTTPS with HSTS. We apply standard response headers (content type, referrer policy, permissions policy, CSP) at the edge. Administrative access to our hosting and email accounts uses multi-factor authentication.
For client engagements, scope-specific security, data handling, and confidentiality terms are agreed in writing before any work begins.
Retention and deletion
We retain inquiry messages for as long as needed to follow up on the conversation and for normal business records. You can ask us to delete your inquiry at any time by emailing the address below.
Your requests
To request access, correction, or deletion of information you sent us - or to ask any privacy question - email elnova@elnovaai.com. We aim to respond within a few business days.
Reporting a security issue
If you believe you've found a security issue on elnovaai.com, please email elnova@elnovaai.com with the details and steps to reproduce. Please do not publicly disclose the issue before we've had a reasonable chance to address it.
Changes to this page
We update this page as our practices evolve. Material changes will be reflected in the "Last updated" date above.